FAQ

What forms of payment do you accept?
You can pay with iDeal, PayPal or SEPA. Art&Eva uses Mollie Payments.

What are the shipping costs?
The cost of shipping are calculated during the checkout. It’s based on the size of the item and your location.

The costs of import fees/duties, tax or additional costs that may be charged by your country are not included in the shipping costs and will be the buyer’s responsibility.

How and when will my order be shipped?
Prints, artwork and products are packed as soon as possible. Please allow a processing time of 5-10 business days. Most of the time orders are shipped out sooner.

All prints, artwork and products are handled with care. Depending on the size of artwork they will be sent in a flat mailer or tube. We make our best to pack it as save as possible.

We ship worldwide via Postnl. Large originals can be shipped via another shipping service.

Can I return a product?
Yes, that’s possible. Please read about our return policy for more information.

Can I pick up my artwork from your studio?
With an appointment you can pick up your order from my studio in Bennebroek, The Netherlands

Where can I go with tips, questions or complaints?
For tips, questions or complaints, please feel free to contact me via info@artandeva.com. I will be in touch as soon as possible.